Jan 17, 2016 Something may have been updated by Adobe within the past few days as I've never encountered this issue before until today. I scan every other day. I maintain four Windows 7 systems and two had this issue and two did not - the two with the Adobe Genuine Software Integrity Service running.
- Uninstall Adobe Genuine Software Integrity
- How To Turn Off Adobe Genuine Software Integrity Service On Mac
- Mac Disable Adobe Genuine Software Integrity Service On Windows 10
Sep 15, 2015 Back in May, we launched a pilot of the Adobe Genuine Software Integrity Service a new element of our Adobe Genuine initiative that aims to inform and protect individuals who have unknowingly bought non-genuine Adobe software. Starting this month, the pilot is adding support for Creative Suite and Creative Cloud versions of Adobe applications. Has Adobe Genuine Software Integrity Service been fixed? May 04, 2017. For us the hard disk usage is at 100% and the CPU between 50%-100% unless I use Windows 10 System Configuration to disable this service. As we have thousands of computers running Adobe products we want to make sure we have the best solution. May 23, 2016 The scans are being done with a piece of software Adobe has included in its products since 2014 known as Software Integrity Service (SIS).
Of all of Adobe's products, the ugliest, most arcane, and downright weirdest has to be Acrobat. It doesn't matter which version, Acrobat has always been a collection of poorly engineered parts flying in loose formation. It's as if when it came to each successive version, Adobe posed the question to their engineers, 'How can we piss of our users a little more? How can we make their lives just a little more miserable?'
It appears that with their 'Adobe Genuine Software' program, a diagnostic which runs tests to determine if your software is 'genuine', they have outdone themselves. I've been running CS6 for years on my Mac and for my purposes, the suite does pretty much everything I need. Sure, I'd like some of the features that have been added to the CC edition but not enough to spend the money because the upside isn't enough to get me excited enough to reach into my pocket.
Now, all was fine in my Adobe world until a few months ago when, one day, I launched Acrobat X and up popped a persistent and annoying notice informing me in the smug, smarmy, 'f*** you, you're just a customer' manner only an arrogant behemoth like Adobe can muster, that my software (specifically AcrobatPro X and InDesign CS6) was not 'genuine.'
What do they suggest on the Adobe website?
Right. So I should buy the software again and uninstall what I've already got and drop a dime on the reseller, all of which would be reasonable if my software was not genuine. But my software isn't fake so this message tells me something important ... that I am about to waste a lot of time resolving the issue. I particularly like Adobe's contention:
Professionals choose Adobe software since it is reliable, secure and supported by Adobe. The non-genuine software on your machine is not warranted or supported by Adobe. Your software may not work as Adobe intended, and may pose risks to you and your work.
Words almost fail me over the self-serving, arrogance of their verbiage.
I called the number given by the popup and spoke to a hapless customer service chap who introduced himself as 'Charles' (quite obviously, this was most unlikely to be his real name). After a lot of messing about and a good 30 minutes on the phone (which was in addition to the 20 minute I had to wait to speak with him), he finally concluded there was nothing wrong with my software, threw a great big switch in the bowels of Adobe (or so I like to think) and the problem magically went away. No more nagging popups!
Until this evening.
Pop! There was the popup yet again making the same complaints as before.
Again, the popup lead me to the contact page, told me that the same apps were suspect, gave me a number to call, and, well, what do you think are the chances of getting an Adobe CSR on the phone after 7PM Pacific time? Yep, zero. So now I have to waste my time tomorrow morning when I have a lot of work to get on with first thing that will require Acrobat X!
I think we can all agree software piracy is a serious issue but when a vendor puts in place what are obviously faulty piracy detection mechanisms, makes users jump through hoops to get a resolution, then repeats the same faulty assessment months later, you know, for a fact, that customer satisfaction is not what they're aiming for.
I know that my venting, my cry of rage into the yawning corporate void, will most likely do little if anything to change the way vendors in general and Adobe in particular behave but who knows? Maybe someone from Adobe will read this and feel not just my pain but the pain of all of their users who have to run around in circles because of Adobe's incompetence and indifference. On the other hand, I'm not holding my breath.
System Integrity Protection (SIP) is a security feature of macOS originally introduced in OS X El Capitan designed to make it even more difficult for malware to access important system files, keeping them safe from unwanted modifications. In the early days of SIP, some developers ran into problems when the system would keep core functionality of their apps from working properly because those apps made changes to the way the operating system worked by editing the system files that SIP was now in place to protect.
SIP exists to keep your Mac safe. There's no good reason that most Mac users should feel the need to disable it, especially these days. Tools that needed functionality that SIP cut off have generally either fallen by the wayside or found a way to work with SIP. That being said, if you absolutely need to turn off System Integrity Protection, there's a way to do it.
How to turn off System Integrity Protection in macOS
- Click the Apple symbol in the Menu bar.
- Click Restart…
- Hold down Command-R to reboot into Recovery Mode.
- Click Utilities.
- Select Terminal.
- Type
csrutil disable
. - Press Return or Enter on your keyboard.
- Click the Apple symbol in the Menu bar.
- Click Restart…
If you later want to start using SIP once again (and you really should), then follow these steps again, except this time you'll enter
csrutil enable
in the Terminal instead.
Questions
If you have any more questions about turning off System Integrity Protection, let us know in the comments.
Updated March 2019: Updated for macOS Mojave.
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